# Cortex-Ops Wiki — what you can do

**Operate your Ninjo agents just by talking to Claude.** No code, no spreadsheets, no commands to memorize. This wiki is a catalog of real things you can ask for — each one with a sentence you can copy, paste, and tweak.

🇪🇸 *¿Preferís español?* → [Ir a la wiki en español](../es/index.md)

> **New here?** Start with **[Getting started](getting-started.md)** — it gets you connected in two minutes and shows you the rhythm.

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## Browse by what you want to do

### 🔌 [Connecting](connecting.md)
Log in to Ninjo in about two minutes — the easy way needs no download or install.
- Add Ninjo as a connector (recommended — works in the app and the browser)
- Or use Claude Code (terminal, or web/cloud)

<a class="dl-btn" href="training.md"><svg viewBox="0 0 24 24" style="width:1.05rem;height:1.05rem;fill:currentColor"><path d="M8 5v14l11-7z"/></svg> Watch the video Training</a>


### 🌱 [Getting started](getting-started.md)
Connect your account, see your agents, and learn the one habit that makes everything else easy.
- Connect for the first time
- See all my agents
- Connect Instagram / WhatsApp / Facebook and assign it to an agent
- Understand the create → test → analyze → improve loop
- Ask in your own words
- Report a bug or a missing feature

### 🛠️ [Creating agents](creating-agents.md)
Build a brand-new agent from your offer, your voice, and a few example chats.
- Build a quick-sell agent for a low-ticket offer
- Build a consultative agent for a mid-ticket offer
- Build a premium "deep nurture" agent that closes in the DM
- Build a setter that books calls (high-ticket)
- Build a community / engagement agent that doesn't sell
- Build a waitlist / launch-capture agent
- Build a support / FAQ agent
- Clone my voice from my real chats
- Not sure which type fits?
- Greet new leads with a welcome sequence
- Route leads to the right agent automatically
- A/B test two agents against each other
- Let the agent book calls and use your tools directly
- Make my agent feel more human (reply timing & message length)

### 💬 [Keywords & triggers](keywords-and-triggers.md)
Decide exactly what makes your agent jump in — a word, a comment, a story reply, an ad.
- Give away a freebie when someone DMs a word
- Auto-DM people who comment a word on my post
- Reply to every comment on a post
- Reply to everyone who DMs me
- Respond when someone replies to my story
- Greet leads who come from my ads
- Update my whole keyword list at once
- Pause a keyword during a launch
- Reply with a voice note to a keyword
- Send specific people straight to an agent
- Route a whole list of contacts at once
- Temporarily block a contact or keyword
- Screen out junk DMs before the agent replies
- Control how a keyword matches (exact vs anywhere, typos)
- Trigger from an outgoing message (ManyChat / when you reply)

### 📊 [Analyzing & improving](analyzing-and-improving.md)
See how your agent is really doing, then fix what's holding it back — safely.
- See how my agent is doing (the numbers, scored)
- Build my own live dashboard
- Read my worst or stuck conversations
- Get a quality check (full QA review)
- Fix one specific problem
- Undo a change that made things worse
- Test my agent before real people see it
- Compare my agent to similar ones
- *Common fixes:* stop the agent repeating itself · stop sending the link too early · stop interrogating leads · make it sound more like me · stop it making things up · update my booking/checkout link · better answer to a common objection

### 🙋 [Live conversations](conversations.md)
Step into any single chat and take control when you need to.
- Take over a chat myself (pause the agent)
- Hand the chat back to the agent
- Read a specific lead's conversation
- Find the conversations worth jumping into
- Automatically pause the agent whenever I reply

### 🔁 [Automation & follow-ups](automation-and-follow-ups.md)
Let things happen on their own — nudges, alerts, reminders.
- Follow up automatically when a lead goes quiet
- Get a Slack / WhatsApp / email alert when a lead books or qualifies
- Send automatic reminders before a booked call
- Stop over-messaging the same person
- Message a lead the moment they book a call
- Reach leads on WhatsApp outside the 24-hour window
- Cap how many leads an agent takes on
- Connect an outside tool when something happens
- Follow up a set time after a lead reaches a milestone
- Run a follow-up on one channel only

### 🎨 [Content & media](content-and-media.md)
Make images and manage what your agent hands out.
- Generate an image from a description
- See and manage what my agent shares
- Swap out a freebie or link the agent sends
- Give your agent documents to answer from
- Have your agent reply with voice notes
- Let your agent share images and audio on its own

### 🧠 [Custom data & insights](custom-data-and-insights.md)
Capture what matters about each lead and see the big picture.
- Track something about each lead automatically
- Use what you captured to drive follow-ups and alerts
- Get the big-picture insights across all conversations
- Sync lead data with your CRM
- Let the agent use what it learned about a lead
- Backfill a field across past conversations
- Track conversions on my website

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## How to read each use case

Every entry follows the same shape so you can scan fast:

- **What you get** — the outcome, in plain terms.
- **When to use it** — whether it fits your situation.
- **Just say** — a ready-to-paste request. Change the wording however you like.
- **What happens** — what Claude does next and what you'll see.
- **Tips** — small things that help.

You can't break anything by phrasing a request differently, and Claude always confirms before changing a live agent — so explore freely.
